April 14, 2008

x telco company.

I receive a phone call from X company today.
In the beginning, I assumed I was being given a free trial cellphone to fiddle with.
I swooned with delight. Fine, fine, fine.
I agreed with all the terms, gave my details and everything.
Then, they hit my surprise button, "$33 per month worth of calls ms, you'd only have to pay for that."

I nearly regurgitated that last mouthful of water.
So i tried to explain that:
a. I've checked the phones out -the model wasn't current
(i would have considered IF the models were current)
b. I didn't like the price tag on that free term
c. I am currently with a phone plan -so why would i need another?

For half an hour without getting anywhere, she finally calls her supervising manager, mr. indian.
I am once again trying to fit all angles in and explain my whole situation for the millionenth time.
He interupts, disregards everything that I had explained to him.

Now this is priceless.
s, "Look, I do not like the tone of voice you are using. You are being very rude and as a customer, I think I should be treated with more respect." (expecting an apology)
mr. I, (half yelling), "I'm not being rude, i'm just trying to tell you so you can understand."
s, "Alright, well I dont think you have your sales pitch right."
mr. I, "What sales pitch? I do not have a sales pitch"
-Look buddy, if you are trying to sell somebody something, you have a sales pitch.
s, "I am a customer and I shouldnt be yelled at. I am not interested in whatever you were trying to sell to me anymore."
mr. I, "Then why did you give me your details?"
s, "Because initially I was interested but being yelled at changed my mind."
mr. I, "So are you still interest in this..."
s, "Nop."

mr. I hangs up.

Now tell me what do you see wrong with that picture?
a. I didn't hang up
b. I have too much time on my hands to entertain such fucks
c. I just love pissing people off
d. He was fully at fault and he shouldn't have hung up, I should
xx

No comments:

whole dollop of lovin'